Revolution Fire Alarm Committed to Aligning Personal Connection to Safety Contracting
Fire safety is a significant market for electrical contracting in the Boston area, as it is in most places these days. It can be difficult for an emerging company to stand out. However, Revolution Fire Alarm – launched only this year – is already experiencing considerable success thanks to a sturdy, old-school business model: It’s all about personal relationships.
“Large corporations have acquired so many smaller companies, and in that structure, you lose the hands-on approach with customers,” said Brittany DiGiovanni, president of Revolution Fire Alarm. “We want customers to have the experience they had, say, five, 10, or even 15 years ago, when you called in 24/7 and a person answered who knew you and your site and said, 'Oh, hey Alex, how are you?
DiGiovanni, who started in the industry at age 15, founded Revolution in January 2025, along with a close-knit team of seasoned industry pros – long-time colleagues and coworkers with varied and complementary skills, who shared her outlook and ambition. Revolution is already making a name for itself in metro Boston and beyond by doing one simple thing: putting people first.
“We wanted more for ourselves and more for our industry and thought, 'You know what? Why don't we give this a shot ourselves? By leveraging our collective decades of industry knowledge, we can offer customers a truly unique experience tailored to their needs.”
The vision was realized as a full-service fire alarm and sprinkler company that specializes in inspections, maintenance, and emergency repairs. The operation services most of Massachusetts, going as far west as Worcester and north to the New Hampshire border.
For many new contractors, finding that all-important “big” job can prove elusive. But Revolution started strong, and its first projects took DiGiovanni to her old stomping grounds. “My family is from the North End. It's a very special place to me,” she explains. “When we first started Revolution Fire Alarm, our first two buildings turned out to be the high rises at 40 and 50 Battery Street. I mean, Bruins players have lived there!”
In addition to getting the company off the ground, the Battery Street project proved to be a great working experience for the team and emotionally satisfying for DiGiovanni. “For that to be our first job means a great deal to me.”
DiGiovanni credits Revolution’s early success to her team of veterans whose reputations in the industry precede them. DiGiovanni oversees the company’s business operations and customer experience. Her business partner, Pete Quintiliani, is a licensed technician and the operations lead. With extensive hands-on field experience, Pete oversees field staff, supports sales, and ensures performance across all projects. Field Supervisor Nick McCartney is the point person on job sites and maintains strong communication with customers, especially on large-scale projects. Finally, Jeff Belmonte leads Revolution’s testing division, bringing 20 years of inspection experience to the role.
Revolution isn’t trying to be the biggest—but they’re determined to be the best. Their growth model is grounded in service-first principles, not just sales metrics.
“Anyone can say ‘we’re the best,’” Brittany says. “But when it’s 3 a.m. and your alarm won’t stop beeping, do they actually pick up the phone and help? We do. That’s what sets us apart.”
That kind of responsiveness has turned one-time emergency calls into full-service contracts—and created a ripple effect of referrals from happy clients.
Revolution joined NECA just weeks after launching and credits the organization with helping them navigate the challenges and pitfalls of launching a young company. “Since our launch, it's really been like a whirlwind for us, but NECA has been incredibly helpful. We attended our first networking event at Trillium Brewery a couple of weeks ago, and the NECA team went to work connecting us with potential partners, industry professionals, and resources, ensuring we had access to everything we needed.”
Looking forward, Revolution’s growth strategy is ambitious, but grounded. “We want to grow, but we want to scale in a way that makes sense for the business, never losing sight of our fundamentals,” she says. Revolution began out of a desire to restore the personal touch to the fire safety market. DiGiovanni wants to keep it that way: “We're trying to make sure that we're structured in such a way that the support that we provide never changes, whether we have 10 customers, or 100, or 1,000.”
Revolution Fire Alarm is committed to its mission of doing things differently.
